Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

"if you're looking for rabbit care, stop searching bc you found the place!I brought my 13 year old bunny to a place bc he was super congested and sneezing, and they chalked it up to a respiratory infection bc his oral exam on the spot looked fine.One day a handful of months later, he started drooling and didn't eat banana which is his FAVORITE, so I knew something was wrong.I brought him to Pine Point Animal Hospital where from the very start they treated Edward with amazing care. They got a towel and put it on the ground and opened the crate and let him come out on his own terms. They did an oral exam and they couldn't see anything glaring but said sedation would be needed to fully examine him. (Hello prey animal) Come to find out, he had extensive bone spurs on his back molars that were likely causing him severe pain. The surgeon called me after he was done filing them down and what I thought would be a quick call letting me know he was done, the call lasted 9 minutes with the surgeon taking his time to explain everything and answer all of my questions. I feel so guilty that it got to the point of him drooling for him to finally get help bc of a bad first diagnosis! But I'm incredibly grateful to find this place!"

Chelsea A.

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